We have been with the same accounting firm for over 20 years and just didn’t feel that we were getting the individual attention that we sometimes needed.
One reason we came your way was that we could see the good that you are doing for the greater community and we like your beliefs. Another reason was as a result of attending The Chasers Meet Up and hearing about your work ethic etc. We probably would have just kept putting up with poor service if we didn’t move.
Our initial concern about coming over to Ceebeks was the cost, as we weren’t really sure what the change over would cost us and whether we would be better off changing accountants.
We didn’t get a lot of attention from our previous accountant and only visited him once a year after the end of the financial year so not a lot of input from him. Because of that, we were probably hesitant in changing over as we felt like we would be giving up control of the day to day. We have been using Quickbooks for 20 years and switching to Xero was another thing holding us back. It has been a huge job converting everything over (even bigger than anticipated) but even though we are still not used to the system we can already see the benefits – and loving it!
We have gained so much for coming on over. Tax planning is a big thing that we haven’t had before that has paid off for us ten fold. Also, everyone is so approachable, we can pick up the phone and know that someone will help us with whatever we need. We feel that we are now getting the individual support and attention that we need to help grow our business. Knowing that the back end of our business is being taken care of we are very keen to get back to growing our business.
We would recommend Ceebeks to anybody but most importantly to anybody in business. It can be daunting wading through all the paperwork etc. that comes with opening a new business and the continuing changing of circumstances. So anybody that needs good sound business advice would benefit greatly from Ceebeks. Just the support and guidance that Ceebeks offers makes you feel less alone while trying to run and grow your business!