I was recommended Ceebeks Business Solutions by a friend who was also running a SME. I had experienced issues with my existing accountant and was frustrated by a lack of cohesion and his ability to communicate with me. I had been with that firm for over 3 years and initially was impressed but as time wore on, I became disillusioned with his willingness to speak with me – he always seemed to be in a monstrous hurry to get off the phone! Another issue was that when I needed him around ‘tax time’ in May/June he seemed to always take long holidays during that time.
Having not been in business before, I was in need of instruction and some patience. My concerns were exacerbated when recently he reported in an email to me that he was ‘happy to take my money’ for an enquiry I had made. I was becoming increasingly frustrated with the glib responses he was giving me and so I began to ask around for friends’ advice.
After engaging Ceebeks Business Solutions I immediately realised that Chris possessed all the qualities that make an exceptional accountant. He was willing to listen to my specific business issues and provide detailed, helpful answers in a respectful, caring manner. At all times, he has been unhurried in his approach to answering my various questions, and there have been many! His almost forensic approach to finding the glitches in my tax history has been both admirable and amazing.
I would recommend Ceebeks to any small business who is struggling to get direct answers from their accountant or who always feel like they are not receiving value for money, like I felt.