Business Coaching

Business Coaching

Business Coaching Warrnambool

Our Business Coaching Program is designed to develop a competitive strategy and an Action Plan for your business.

The program is tailored to the outcome of our Planning Session, bearing in mind the level of Profit Improvement Potential identified and your own personal and business goals.

How We Help You Improve the Profitability of Your Business:

We start with a Planning Session with the owners and managers of the business to:

    • Identify your core business strengths and weaknesses.
    • Identify the opportunities that are there to be exploited.
    • Work on a mission statement for the business.
    • Set up an agenda for the work to be done.

We work with your customers to identify their key frustrations with your business.

We work with you to develop a business model that supports the needs of your customers.

We meet with your team to identify where systems and processes within your business can be improved.

Performance standards are developed in relation to your key systems and processes.

We will help you systematise key processes and develop an Operating Plan.

We work with you to develop a Financial Plan.

We work with you to develop a Marketing Plan.

We will help you design and implement a Management Control Plan based on specific Key Performance Indicators so together we can monitor the performance of your business on an ongoing basis.

Information We are required to Disclose to You

As a Registered Tax Agent (TA 62943015), our work for you is performed in accordance with the Tax Agent Services Act 2009. Under this Act, the Tax Agent Services (Code of Professional Conduct) Determination 2024 requires that we make the following disclosures to you:

1 .  Matters that could significantly influence your decision to engage us (or continue to engage us) for a Tax Agent Service from 1 July 2022 onward include the following:

  • None Applicable

2. The Tax Practitioner’s Board maintains a register of Tax Agents and BAS Agents. You can access and search this register here:

3. If you have a complaint about our Tax Agent services, you will need to contact us in the first instance with details by email. If they are unable to resolve your complaint within 3 business days, please contact our office manager, Angela Tirabassi,  by email ( Your complaint will be investigated by Angela or another Team  member who is not involved in the subject matter of the dispute where possible. We will provide you with email acknowledgement of receipt of your  complaint and our understanding of the circumstances. The email will inform you that we will attempt to resolve your complaint within 14 days and will outline the dispute resolution process. If you are unhappy with the outcome that we propose to you, you can then make a complaint to the Tax Practitioners Board (TPB) using the link listed above. The TPB will send you an email to acknowledge the receipt of your complaint and review and risk assess your complaint. If you are unhappy with how the TPB has dealt with your complaint, the above link includes details about your review rights and who can further assist you.