The ATO’s automated system to re-raise ‘aged debts’ was paused in January 2020, allowing credits that would otherwise have been applied to those debts to instead be refunded to taxpayers to assist them through the COVID pandemic.
From May 2022, some clients of agents may receive a letter to their postal address reminding them of their ‘aged debt’.
A client’s non-pursued debt amount does not show as an outstanding balance on their account as the ATO made it ‘inactive’.
However, the ATO has advised that from June 2022, it will recommence offsetting customers’ tax refunds or credits to pay off their debts on hold.
Some of you may notice that your refund is less than expected as the ATO use a tax refund or credit from one account to pay off outstanding debt on the same or another account.
In some cases, the ATO may use credits customers receive from other government agencies to pay off their debt too.
If this happens to you, then you will receive a Statement of Account.
It is always a good idea to get on the front foot with the ATO and work out a payment plan to help you meet your obligations without added stress. Let us know if you need help.
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