Customer Relationship Management (CRM)

Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers, potential customers and leads. The goal: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.


Quite simply, it’s an important tool that helps business owners easily track all communications and nurture relationships with their leads and customers. A CRM replaces the multitude of spreadsheets, databases and apps that many businesses (including us, several years ago) patch together to track customer data. The result: organisation, efficiency, better time management, and impressed customers who are blown away with your awesome service!

__________________________________________________________________________________
Read more of our daily blogs in our Chasing the Dream Facebook Community

Share This

Related Posts

Featured
4 Min Read

Government Announces Changes to Proposed ‘Stage 3’ Tax Cuts

Hello Chasers, Despite previous assurances, and after much speculation, the Government has announced tweaks to the ‘Stage 3’ tax cuts that will apply from 1 July 2024.  The Stage 3 tax cuts have been subject to…
Read Full Article
Featured
4 Min Read

Gamma.app – the Future of Content Creation?

Hello Chasers, I will be conducting an online masterclass for a business group of property development entrepreneurs next month and need to prepare a presentation. At last weeks business conference in Sydney, a tech tool that…
Read Full Article