You have just done some amazing work for a customer; they are absolutely thrilled and tell you.
Whilst they are still on this emotional high, this is the time to ask them for a testimonial as they will be so happy to do it.
But how do you go about getting them to do this and it appearing on your website and social media?
Endorsal.io is one tool that can help!
Endorsal.io is a review management software designed to help businesses automatically collect and display customer testimonials on websites. It enables managers to generate custom reports, measure conversion rates, and enhance customer loyalty via a unified platform.
The platform allows employees to send automated review requests to customers via emails and text messages. It lets administrators import reviews from external applications including Yelp, Google, and Trustpilot as well as automatically share testimonials on several social media platforms such as Twitter, LinkedIn, Facebook, and more.
For those who want to track the number sin more detail, it offers a host of features including data collection, an activity dashboard, forms management, custom templates, data synchronisation, feedback management, automated alerts, engagement tracking, analytics, GDPR compliance, and email management.
The one feature that I love is the “wall of love” where it pulls in all the reviews from all the major platforms and displays it on your main website using their embed code.
In this age of information overload where everyone is spruiking their credentials, credibility is the first thing checked out by looking at reviews and testimonials. So, make sure you are gathering and displaying them to increase your standing in a sea of sameness.
Have a great day!
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