Have you heard of the expression ‘if you don’t ask you don’t get’?
Well, this is a great example of that saying.
We had a finance facility that had just come off a fixed interest rate of 4% and the variable rate of this particular product had moved to 7.18% which was a very significant jump.
Fortunately, we are in a position to understand the different nuances and products that the various lenders offer.
Did you know that according to Marius Kiniulis – the founder of MARKINBLOG.com, it costs 7 times more to acquire a new customer than to retain an existing one?
So, before going down the path of exploring a refinance option we decided to contact the lender’s retention team and find out what they could offer to entice us to stay.
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